Archive for the 'Testimonials' Category

Sydney Business Mentor Makes Headlines In Victoria!

Business South East Magazine - Cover SmallAs a reader or subscriber to this blog, you’re well aware of the Exponential Strategies I teach my clients. One of the foundational principles is to create value and the leverage will come, on its own, as if by magic. I have several award-winning clients, but one sticks out right now well above the others BECAUSE Ray Keefe is the first one to fully leverage the value of the many awards he has recently won…PLUS…

He’s taken it one step further to include me in his exponential approach.

You can read all about it in the article “Mentor engineers success” in this month’s edition of the Business South East Magazine.

As you read through the brief article, you’ll recognise this as FREE ADVERTISING for both Successful Endeavours and Exponential Programs.

It’s a win-win-win situation.

We both win and YOU win.

You win because you get undeniable proof what I teach works. You get someone else’s perspective on what it means to be mentored by a business coach, straight from a client, in a completely different setting and context.

You can’t buy that kind of advertising.

So there you have it, one MORE REASON to contact us about our business mentoring services – by the way, when you qualify, our Platinum Program comes with a 300% Results-Based Guarantee!

Business South East Magazine - Article

Great Lead Generation Idea

Monica and I were in Perth recently for an event we staged for engineers, called Slide Rule Thinking In The Internet Age. We had difficult getting a taxi and walked over to a hotel lobby and asked the concierge to call us a taxi. That’s when limousine driver/owner Graeme Main showed up offering a free ride to the event venue. Of course we accepted. He explained he does this to promote his service to a discerning clientele, with no strings attached.

I was blown away by his sincerity and authenticity which is why I wanted to blog about it. If you’re in Perth and need a hire car or limousine, Graeme’s your man. He can be reached on his mobile on 0414 392 226.

Moral of this story – “pay it forward” and you’ll be amazed what people will do to reward you!

Thanks Graeme!

Case Study: Great Customer Service

As you know, great customer service is rare which is why you want to reward it each and every time you come across it via a referral or testimonial. Today’s post is one such case study – Magnetite, a company dedicated to sound proofing homes and offices. We’ve been living in Sydney’s CBD for over 10 years, in a sub-penthouse unit with a clear and unobstructed view of Sydney Harbour clear to the heads with a spectacular city view. The last thing we want is to have to move because of ambient city noise.

A few years ago, several buildings around us have created ‘echo chambers’ that focus and concentrate ambient city noise thus amplifying it substantially – to the point of disturbing our sleep at night. We searched high and wide for someone to solve the problem, seeking out sound specialists, consulting a specialist architect… To no avail.

That’s when Adrian Lafleur of Magnetite came into the picture. We were armed with acoustic readings of the noise we were experiencing – we had a noise expert leave a meter overnight to capture the different sounds and frequencies. Noise is all about two things – decibels or volume and frequency – high (dolphin squeak) versus low (whale sounds).

The solution was a double glazed enclosure that was colour-matched to the existing window frame which was installed in one day with no mess and no damage to our unit. This is important because every other tradie that’s come into our unit has left an unwanted mark/reminder.

The reason this is a great customer service case study is because: Continue reading ‘Case Study: Great Customer Service’