Archive for the 'Conversion' Category

How to get more web visitors to buy

Once you have traffic to your website or blog, the next hurdle to overcome is turning website browsers into buyers. Easier said than done – unless you learn WHAT and HOW to do it, then it’s actually quite easy.

Almost as easy as flipping a coin and hoping for the best!

Conversion, Lead Generation, Web Leads

Organic search and click-throughs

According to recent studies, search engine users overwhelmingly click on organic results as opposed to paid ads by a whopping margin of 94 per cent to 6 per cent.

One study looked at both branded and non-branded search queries. On branded searches, the top search result received the most clicks, which makes sense, considering the search is likely to be navigational in nature:

  • Result 1: 80%
  • Result 2: 6%
  • Result 3: 4%
  • Remainder: 10%

On non-branded searches, however, the data indicates searchers are more willing to go well beyond the top 3 results (more than 50% of the time!):

  • Result 1: 35 %
  • Result 2: 15 %
  • Result 3: 11 %
  • Remainder: 39 %

With the natural tendency for users to trust organic listings over the paid counterparts,  one has to wonder why small businesses aren’t improving their SEO rankings to get listed higher and more frequently for the keywords their suspects and prospects are typing into Google.

The best part of all of this is that organic search results are essentially free – once you know what to do, it’s quite easy and a lot less effort than the alternative – Making enough money to pay for paid listings!

If you want to know how to turn browsers into buyers or leverage blogging for a small business, click on the hyperlinks or contact us.

We’ll tell you what your web design company won’t tell you….

1 Percent Improvement: Google Search

As a reader or subscriber to this blog, you heard me profess the benefits of the 1 Percent Improvement Doctrine, how little things can add up to make a big difference. Today’s post was submitted by Ray Keefe of Successful Endeavours in Melbourne, Australia and is yet another example that if you improve what you do and how you do it by 1 percent every day, your personal productivity will soar.*

Google-like-a-boss

* If you would like to know how our clients are adhering to these and other exponential strategies, contact us at your convenience. We here to help you grow your business as fast as you would like.

How long does it take for you to get it up?

3 second rule, three seconds. 3 secondsA recent article on the first 3 seconds of a website “load” caught my attention…

There are so many little things that can (and do) make a big difference. The challenge you have (we all have) is to determine which things to focus on.

That’s what I do with my clients – help them figure out what to focus on and what to ignore.

I do that with an established methodology and proven frameworks.

Wondering if your website loading speed is important?

It is and it isn’t.

It depends.

Sorry, I don’t mean to be vague, it’s just some things are best left unsaid to make a point.

Unless you are SURE of the answer for YOUR company, YOUR situation, you should consider becoming a client so we can help you remove the uncertainty.

Otherwise “you’re good to go on your own” and already getting the results you want!

Social Media Losing Shoppers

As you must know by now, I am not a fan of Social Media Marketing. I think it’s a monumental waste of time, money and effort. I haven’t held back on this view and it’s simply because it doesn’t make any financial sense for small business to waste countless hours and in some case thousands of dollars on strategies that don’t work.

The research is just starting to come in that fewer shoppers are flocking to social media websites in search of deals and coupons, according to a study released Thursday by the National Retail Federation in the United States.

The number of consumers who reported following retailers on the likes of Facebook, Twitter or Pinterest fell to 51 percent from 58 percent  last year, according to the 2012 Social and Mobile Commerce Study.

I am not saying social media is dead, all I’m saying is that more and more businesses are realising that the inevitable point of diminishing returns is here.

As a small business, you have limited resources and cash. You want to make the most of it. Social media marketing is not where you should be spending it – that’s all I’m saying.

Want to know where you should invest your hard earned money to get your biggest bang for your buck?

Come invest 3 days with me at the Exponential Internet Marketing Bootcamp and you’ll learn how small businesses – just like yours are dominating their market places, growing when others are contracting and laying off staff.

Google removes sites from Index

Google disapproved 134 million ads and disabled more than 800,000 AdWords Accounts in 2011. A shocking statistic, a 136% rise from the year before.

Like fighting spam and click fraud, finding and nixing bad ads on AdWords is a continually escalating battle. Back in 2008, the company only disapproved 25 million ads.

What does this mean for you as as small business? The goalposts are always changing!

Even if you don’t advertise using Google Adwords, the rules of the online marketing game are constantly changing. Trying to stay ahead of them is hard, and getting harder by the day.

Is it fruitless to try to keep up?

On your own? Yes.

So what can you do instead of capitulating and giving up?

You can join an Exponential Mastermind Group of like-minded business entrepreneurs and executives who get the latest, up-to-date information channeled to them – FOR FREE.

Yep, that’s right. One of our most valuable Platinum Program Membership privileges is knowing that with hundreds of user-generated submissions coming in on a never-ending, on-going basis, we’re always in the know, on top of all the changes and make sure our members know about them AND more importantly how to adapt and leverage them!

In many cases, we have access to information before John Q Public does, which is what I call 20/20 Foresight.

Imagine being 1, 2 or even 3 months ahead of your competitors?

Webinar Secret #1

Today’s post is a 27 second YouTube video that reveals a webinar secret.

Blogging For Small Business Interview

I was interviewed by Ludwina Dautovic for Red Tent Radio yesterday and I have to admit it was one of the most fun interviews I’ve done in a long time. We got started and before we knew it, the 40 minutes were up! We talked about blogging for small business owners. The interview will be released as a podcast in a few weeks, but before it comes out, I thought I’d take this opportunity to remind you that we’re staging a 4-hour Masterclass called “How to convert your online browsers to buyers” in Sydney and Melbourne on April 11th and 18th respectively.

NEWS UPDATE:

CLICK THE HYPERLINK to download the Blogging For Small Business
Interview With Ludwina Dautovic on Red Tent Radio!

If you missed our exceptionally popular workshop “Business Blogging For Sales Lead Generation“, you’re in luck – it’s now available as a 4-hour webinar you can stream to your computer. A webinar is great because you can stop, pause and rewind to make sure you don’t miss any important details.

Ludwina and I discussed WHY small business people need to blog,
what NOT to do and HOW to get started quickly and easily

As you’d expect, I have a very different take on most marketing strategies – one of them is I am not a fan of Social Media… I don’t adhere to the common propaganda that’s proliferating “out there” that you need to be on Facebook and Twitter. If you want to hear an honest viewpoint that will benefit your bottom line and save you from wasting countless hours, make sure you keep an eye out for the interview – I will blog about it when it comes out and you’ll be able to download it for free.

But, by that time, you’ll realise you should have attended my 4-hour Masterclass called “How to convert your online browsers to buyers” in Sydney and Melbourne on April 11th and 18th respectively.

So you know what to do – take the time now to have a look at the event page and keep in mind it comes with a 100% no-questions-asked money back guarantee. If at the end of the 4 hours, you haven’t received at least 2 or 3 times the cost of admission, we’ll refund you and remove you from our mailing list. That’s how confident we are of the immense value we’ll be revealing.

Here’s one of the concepts Ludwina and I touched on during the interview – it’s called the Miser Mentality. With a Miser Mentality, the focus is on the cost of something rather than the value or potential. A prime example is someone who drives 15 to 20 minutes to save a few cents on petrol. They have no appreciation for their TIME VALUE. A Miser can only see the COST (petrol saving) – not the BENEFIT (paying a little more, but saving time).

The strategies I will reveal at the next DIY Internet Marketing Masterclass can increase your website traffic anywhere from 15% to as much as 200%, depending on what you’ve done and how well you’ve done it. But here’s the thing – anyone who has a product or service that is worth at least $300 would get a benefit of $3,000 to $5,000 from the strategies I will reveal as a MINIMUM STARTING POINT.

So if the question was:

Would you pay $300 to get $3,000 in sales
in the next 12 months?

The answer should be YES! but the problem is that with a Miser Mentality there is a filter, a bias, a distortion that comes into play – that PREVENTS the POSSIBILITY from being even considered.

It might be thought, in a fleeting moment, but not seriously assessed or considered at its full (potential) value. Therein lies one of the key differences between the abundantly wealthy people who seek and focus on potential opportunities whereas misers miss those opportunities NOT because they aren’t there, but because they can’t see them.

Miser, Lack, Scotoma, Fear Of Loss, In the psychological literature it’s called a Scotoma. The best example is looking for the salt when the salt shaker is right there in front of you…

I will address some of these inhibitors to success at the upcoming Exponential Extravaganza in May and June, but before that event takes place, the Internet DIY 4 hour Masterclass takes place.

Can you see the dilemma EVERYONE FACES – you know you want the benefits, results and rewards… But you have to consider and BELIEVE it’s possible. Quite the tug of war isn’t it?

I know. I struggled with it more than 30 years ago. I don’t remember what the trigger or catalyst was, but at some point I decided that the Miser Mentality can’t work – so I gave Boundless Opportunity Thinking a try. Once adopted, I transformed it into my own Exponential Mindset Thinking and the rest as they say is history…

So what “history” will you create for yourself in 2012, 2013, 2014 and beyond…?

How To Sell More On The Internet

We’re staging an ENCORE presentation of our very popular Business Blogging For Sales Lead Generation Workshop in Sydney next week Wednesday 27 March 2012 and in April we’re following that up with a 4 hour DIY Internet Masterclass called How To Convert Your Online Browsers To Buyers in both Sydney and Melbourne.

Simply put, if you want to get more clients walking in your door or visitors to buy from your website, you have to do things differently.

The short YouTube video below captures one of the key concepts that prevents many businesses from selling more online (and of course offline).

Can you afford NOT to learn this stuff?

Promotional Guidelines

ClickBank, the #1 Information Product Marketplace on the Internet published their vendor promotional guidelines. They are so good that I thought you should have a look at them. If you follow these guidelines, it’s inevitable that your online sales will increase. The #1 obstacle you need to overcome online is TRUST.

This blog is all about giving you the tools you need to be effective in your online lead generation strategies and web marketing.

Make sure you bookmark this page or even better – subscribe to the blog so you don’t miss out on any important information, tips or tools!

Long Tail Marketing Delivers Higher Click Through Rates

I’ve blogged about long tail niche marketing before with a YouTube video that has become a classic amongst the exponential marketing community. Just click on the hyperlink to view it.

Even though as a small business, Internet advertising is not something you’re probably engaged in, a recent report by CONTEXTWEB reveals something that I have known all along, albeit anecdotally -

Average click-through rates (CTRs) for ads placed
on long-tail websites are 24% higher than
those placed on short-tail sites.

Long tail versus short tail marketing refers to specialised niches versus broad mass markets respectively. What’s of particular interest is that the MORE specialised and targeted you are with your web strategies, the greater the returns you’ll produce.

Our clients have known this for years – often out-performing their much larger, national competitors with very deep pockets.

Long tail websites—the millions of smaller websites with niche audiences—offer significant ad performance advantages across a wide number of verticals.

Among all 20 categories studied, long tail ads registered increased CTRs over short-tail ads, led by alcohol beverages (50%), B2B (48%) and charities (48%). The lowest long-tail lift observed was for auto advertisers, but still had (12%) better CTRs.

The trade off remains between quantity and quality of the communication. This is something we cover in depth in our Killer Kopywriting Konversations™ workshops as we help our clients design Killer Kampaigns That Konvert Klients™.

As shown below, among 21 publisher categories, 16 categories registered increased CTRs on long tail sites whereas in five content categories, ads on short tail sites underperformed long tail ads.

Data Source: CONTEXTWEB‘s Intelligence Report: Using Long Tail Sites to Optimize Media Spend was published in March 2011. It analysed digital media performance from roughly 18,000 publisher sites across 1,000 campaigns in the second half of 2010.

Google Analytics: Flow Visualisation

Imagine being able to SEE the flow of visitors as they navigate your site – how cool and VALUABLE would that be?!?! Well, Google’s done it again – they are releasing this new functionality in their signature Analytics platform – WOW!

Google Analytics, Flow Visualization, Flow Diagrams

Click on this image to read more about this new release!

Online consumers big on research, not social media

Internet Marketing, Business Coach, Sydney Business CoachIt’s no surprise that selling online has become harder. More and more consumers are researching before they even consider a purchase decision.

Results of the “Social Shopping Study”, conducted by PowerReviews in association with the e-tailing group, indicate that consumers who shop online are on a mission to get thorough information about products and find the best prices before they buy.

About half of the survey respondents spent 75 percent of their overall online shopping time researching products, compared to about one in five just a year ago. That’s a considerable increase.

When it comes to purchases such as computers and televisions, 71 percent of respondents say they spend a few days or more doing online research. Some respondents claim to spend “a few weeks” (18 percent) on research. Almost half of these online shoppers (44 percent) start with a search engine and look for top search results for the products that interest them. That’s a lot of time and effort to save a few dollars…

Amazon gets high scores from consumers as a place for product information, reviews, and price comparisons.

  • Fifty-eight percent of survey respondents say they use reviews and ratings at Amazon as part of their research “all the time” or “very often.”
  • In comparison, just 29 percent say they use Google Shopping to read product reviews, but that’s a good showing for Google’s relatively new service.
  • Sixty-three percent think the reviews and recommendations found at Amazon are “extremely or very credible.”
  • Of those who use their mobile phones for shopping, 36 percent look for competitive pricing on Amazon while they are in a physical store.

One of the more interesting findings is what consumers say about social media.

Facebook and Twitter are not highly regarded when it comes to shopping research.

  • In fact, half (49 percent) of respondents says they “never” use social media to research products they want to purchase online.
  • Only 13 percent say a company Facebook page has a significant impact on their buying behavior, while 59 percent of respondents say it is customer reviews of products that influence them, and 42 percent indicate it is customers asking and answering products about questions that influence them.

The survey respondents were pretty evenly split between male and female, with the predominant age group being 35 – 44 (31 percent), followed by 45 – 54 (26 percent) and 25 – 34 (24 percent). Forty-two percent of the respondents said they shopped online several times a month in the past year.

So what does this mean for your online sales channel approach?

  1. Online shoppers have discovered how to do research prior to purchase, they take it seriously and invest a lot of time and effort into it. If you don’t have sufficient information available for your products and services, you’re probably going to miss out on a lot of sales.
  2. Online retail shoppers seem to rely on Amazon for product reviews and to check prices. Which is important to know if you’re selling a product that is or could be sold on Amazon…
  3. I have been saying this all along… Facebook and Twitter are not a factor in (most) online purchasing decisions. It doesn’t mean it won’t change in the future, just that it’s not your lowest hanging fruit if you’re focused on sales. Sales is a four-step process. Knowing when to engage social media is beyond a free blog post. It’s what I share and teach my clients – sorry!

Google Real Time Analytics

Real Time Analytics, Google Analytics, Analytics Real Time, Real Time Google AnalyticsIt was bound to happen… Real Time Google Analytics! If you’re an exponential Internet marketer who adheres to Management By Metrics™, this is BIG!

Just thought you should know!

Psst! Thanks to Ray Keefe of Successful Endeavours for forwarding it to me in real time!

How good are you on the Internet?

In a recent article,”Companies in the dark over converting web traffic into sales” it was reported that sixty per cent of Australian companies with an online presence have no idea how to convert website visitors into customers.

More than 300 Australian marketers were surveyed through independent research with the report also revealing 89% of companies don’t use tools to assess how people use their sites.

Moreover, the companies surveyed spend 40% of their budget attracting traffic to their website.

Some 30% of marketers either do not evaluate the success of their website or only evaluate on an annual basis.

A further 25% assess their website biennially. This lack of engagement and measurement of their websites means most marketers have no idea what small simple changes could be made to their websites to increase sales.

Isn’t this alarming?

So how do you stack up to these stats?

If you want help to grow your online presence and bottom-line results, give us a call. We have a RESULTS GUARANTEED Platinum Program that will have you out-performing and out-selling your competitors in no time – if you qualify!

Whitelist – How to explain…

Whitelisting your email is something that many Internet beginners still struggle with. With the proliferation of spam and junk emails, it’s still something that’s important to do.

Having people whitelist your email will improve your email delivery and conversion rates.

That’s why this explanation really stood out as a great value-creation tool for clients. I thought would share it with you.

You’re welcome!

Whitelist Explanation

Email Still Outperforming Social Media

A lot of people debate the pros and cons of Social Media, what I have come to call Social NOTworking – where people waste countless hours exchanging posts, chats, pokes, photos and other electronic elements with people they wouldn’t be caught dead with face-to-face. But that’s my personal bias AND I am not saying that Social Media is not worth doing – it is, but not for the reasons MOST people think…

That’s a discussion for another day and one I reserve for my paying clients to help them out-perform their peers by doing out-of-the-ordinary things that create extra-ordinary results.

Results that baffle their competitors – BECAUSE they (the competitors) have no clue…. Shhh! It’s called Stealth Marketing and means they can’t copy what you’re doing!

In support of my bias, I came across recent reports that continue to show that website traffic from social media networks is still pretty low.

SeeWhy studied 60,000 ecommerce transactions across a variety of sites in February 2011. Since running an online store is about selling things, they looked at only the people who actually loaded items into their shopping cart. Here’s one of the summary results:

Email Marketing Generates More Buyer Traffic Than Social Media

Online Traffic, SeeWhy

Email Marketing Still Outperforms Social Media

As you can see, email brought in the most traffic, with direct and search significantly less. Social media came in at only 4.3%, not great, but better than display advertising, so that’s something to think about.

Next they took that info and charted the percentage of people from each source who completed their transaction. In other words, the people who handed over their credit card number and hit submit.

Email Marketing Converts To More Sales Than Social Media

Online Conversions, Social Media, Email Marketing

If you want more sales, send more emails!

In the above pie chart you can clearly see that email and direct hits to the site still resulted in the best sales conversions, social media picked up a dismal 2.11% of the overall, but look at display advertising. Yikes, only 0.53% conversion rate? Maybe you should be spending money on your Facebook page rather than on display ads, but once again that’s a discussion for another day. Social NOTworking does have its place, but not where or how you might think. We explain this in our Killer Konversations™ Workshops if you’re interested…

At the end of all of this, SeeWhy does put in the usual disclaimer. Your mileage may vary and different types of ecommerce sites will have different results. While I understand that this is a study of ONLY 60,000 transactions, it supports my bias that email marketing still is the primary source for online sales.

There’s a fundamental reason – it’s a privileged conversation that people still value – as long as it’s not violated.

If you’re asking yourself why email marketing isn’t in the news more often, it’s because it simply isn’t as new and trendy as social media marketing.

The news “media” are always searching for new trends and buzzwords to fill their empty pages.

My clients don’t care about the buzz and hype – all they want is more people buying their products and services.

If that’s what you want – send them more emails – but not just any emails… That’s considered spam. You need to know what to send to whom.

That’s what we teach our clients to do – become a client today. Contact us now and we’ll help you avoid making mistakes that cost money and lost sales.

Google Instant

Google Instant is not new, but it is having a dramatic influence on how people search….

As you can see when you use Google, the search results change dynamically AS YOU TYPE. The suggestions DO influence what people will type in – this is having a dramatic effect on Google Adwords

Ray Keefe of Successful Endeavours sent this Google Warning article link to me several months ago. I shared this with my clients giving them hints and suggestions, but those are beyond the scope of a blog post.

If you’d like ‘instant’ access to tip and tricks to make sure you avoid mistakes and are kept informed in ‘real time’ – contact us to join one of our many programs.

Internet Case Study: Survey sample

Every once in a while I come across something that stands out. Today’s post is an example of a subtle question (13b) that puts the previous question into context. It’s the BEST SURVEY QUESTION I have read in several years. Leave it to Apple to do it – they know the value of feedback. They also understand and respect the CONTEXT and INTENT in which it’s given.

From AppleSurvey Example - Exponential Programs

When I meet with my clients, I go into substantially more detail than just highlighting something like this. There are two psychological constructs in play here that were outlined in substantial detail in two recent books I read. Books you would not come across in your airport or local bookstore.

This is what I do as The Exponential Growth Strategist – I seek out distinctions, nuances and explanations so my clients can tailor outstanding examples like this one in their businesses and/or careers. If you’d like to be coached or mentored and access this level of expertise, contact me. If you qualify, we’d love to have you in our RESULTS GUARANTEED Platinum Program.

Case Study: An excellent web page design

In a previous post, I explained the benefit of using a great illustration or photo to explain a step-by-step process. Sometimes the image can be a page of text – like this one for mobile phone recycling… One page says it all in a very attractive layout, with the necessary links.

Exponential Programs - Internet Marketing - Mazuma Promises Examples