Archive for the 'Testing' Category

Technical Support Flowchart

Technical Support, Technical Support Cheat Sheet

How long does it take for you to get it up?

3 second rule, three seconds. 3 secondsA recent article on the first 3 seconds of a website “load” caught my attention…

There are so many little things that can (and do) make a big difference. The challenge you have (we all have) is to determine which things to focus on.

That’s what I do with my clients – help them figure out what to focus on and what to ignore.

I do that with an established methodology and proven frameworks.

Wondering if your website loading speed is important?

It is and it isn’t.

It depends.

Sorry, I don’t mean to be vague, it’s just some things are best left unsaid to make a point.

Unless you are SURE of the answer for YOUR company, YOUR situation, you should consider becoming a client so we can help you remove the uncertainty.

Otherwise “you’re good to go on your own” and already getting the results you want!

Long Tail Marketing Delivers Higher Click Through Rates

I’ve blogged about long tail niche marketing before with a YouTube video that has become a classic amongst the exponential marketing community. Just click on the hyperlink to view it.

Even though as a small business, Internet advertising is not something you’re probably engaged in, a recent report by CONTEXTWEB reveals something that I have known all along, albeit anecdotally -

Average click-through rates (CTRs) for ads placed
on long-tail websites are 24% higher than
those placed on short-tail sites.

Long tail versus short tail marketing refers to specialised niches versus broad mass markets respectively. What’s of particular interest is that the MORE specialised and targeted you are with your web strategies, the greater the returns you’ll produce.

Our clients have known this for years – often out-performing their much larger, national competitors with very deep pockets.

Long tail websites—the millions of smaller websites with niche audiences—offer significant ad performance advantages across a wide number of verticals.

Among all 20 categories studied, long tail ads registered increased CTRs over short-tail ads, led by alcohol beverages (50%), B2B (48%) and charities (48%). The lowest long-tail lift observed was for auto advertisers, but still had (12%) better CTRs.

The trade off remains between quantity and quality of the communication. This is something we cover in depth in our Killer Kopywriting Konversations™ workshops as we help our clients design Killer Kampaigns That Konvert Klients™.

As shown below, among 21 publisher categories, 16 categories registered increased CTRs on long tail sites whereas in five content categories, ads on short tail sites underperformed long tail ads.

Data Source: CONTEXTWEB‘s Intelligence Report: Using Long Tail Sites to Optimize Media Spend was published in March 2011. It analysed digital media performance from roughly 18,000 publisher sites across 1,000 campaigns in the second half of 2010.

Google Analytics: Flow Visualisation

Imagine being able to SEE the flow of visitors as they navigate your site – how cool and VALUABLE would that be?!?! Well, Google’s done it again – they are releasing this new functionality in their signature Analytics platform – WOW!

Google Analytics, Flow Visualization, Flow Diagrams

Click on this image to read more about this new release!

Google Real Time Analytics

Real Time Analytics, Google Analytics, Analytics Real Time, Real Time Google AnalyticsIt was bound to happen… Real Time Google Analytics! If you’re an exponential Internet marketer who adheres to Management By Metrics™, this is BIG!

Just thought you should know!

Psst! Thanks to Ray Keefe of Successful Endeavours for forwarding it to me in real time!

How good are you on the Internet?

In a recent article,”Companies in the dark over converting web traffic into sales” it was reported that sixty per cent of Australian companies with an online presence have no idea how to convert website visitors into customers.

More than 300 Australian marketers were surveyed through independent research with the report also revealing 89% of companies don’t use tools to assess how people use their sites.

Moreover, the companies surveyed spend 40% of their budget attracting traffic to their website.

Some 30% of marketers either do not evaluate the success of their website or only evaluate on an annual basis.

A further 25% assess their website biennially. This lack of engagement and measurement of their websites means most marketers have no idea what small simple changes could be made to their websites to increase sales.

Isn’t this alarming?

So how do you stack up to these stats?

If you want help to grow your online presence and bottom-line results, give us a call. We have a RESULTS GUARANTEED Platinum Program that will have you out-performing and out-selling your competitors in no time – if you qualify!

Personalised Emails

According to a recent survey, personalised emails generated 42.7% more click-throughs on average to the web copy than non-personalised email.

Personalised emails generated 403% more sales on average than non-personalised emails.

Personalised emails generated 42.8% fewer un-subscribes on average than non-personalised emails.

Email Marketing, Personalisation, Email Personalisation

Email Personalisation is not new, the question is does it still work?

Should you expend the effort to personalize your emails?

You should TEST to see what happens. Surveys and reports are great to give you ideas, but you need to test the findings with YOUR suspects, prospects and clients.

Don’t just believe everything you read.

Credit Cards: How Are They Verified?

Ever wonder how a credit card number is verified? A fascinating article, Making Sense of your Credit Card Number published by Digital Inspiration Technology Blog.

You credit card number may look like a random string of 16 digits that’s unique in the world but those digits reveal a little more than you think. For instance, the first digit of the card represents the category of industry which issued your credit card.

American Express is in the travel category and cards issued by them have 3 as the first digit. If you have VISA or MasterCard, your card’s first digit should be either 4 or 5 as they are from the banking and financial industry.

The first six digits of your credit card number identify the institution that issued the card to you. VISA cards follow the series 4xx while MasterCard uses 51-55 as the prefix.

You may even verify if a given credit card number is valid or not using simple addition. The following visual illustration courtesy of Mint.com will help you understand more about the anatomy of your credit card.

Google Instant

Google Instant is not new, but it is having a dramatic influence on how people search….

As you can see when you use Google, the search results change dynamically AS YOU TYPE. The suggestions DO influence what people will type in – this is having a dramatic effect on Google Adwords

Ray Keefe of Successful Endeavours sent this Google Warning article link to me several months ago. I shared this with my clients giving them hints and suggestions, but those are beyond the scope of a blog post.

If you’d like ‘instant’ access to tip and tricks to make sure you avoid mistakes and are kept informed in ‘real time’ – contact us to join one of our many programs.

Internet Case Study: Survey sample

Every once in a while I come across something that stands out. Today’s post is an example of a subtle question (13b) that puts the previous question into context. It’s the BEST SURVEY QUESTION I have read in several years. Leave it to Apple to do it – they know the value of feedback. They also understand and respect the CONTEXT and INTENT in which it’s given.

From AppleSurvey Example - Exponential Programs

When I meet with my clients, I go into substantially more detail than just highlighting something like this. There are two psychological constructs in play here that were outlined in substantial detail in two recent books I read. Books you would not come across in your airport or local bookstore.

This is what I do as The Exponential Growth Strategist – I seek out distinctions, nuances and explanations so my clients can tailor outstanding examples like this one in their businesses and/or careers. If you’d like to be coached or mentored and access this level of expertise, contact me. If you qualify, we’d love to have you in our RESULTS GUARANTEED Platinum Program.

Fart Proof Your Dog

Fart-Speech-BubbleDid you know you can fart proof your dog? If you’ve ever had a dog with flatulence, you know how valuable this can be.

The Internet Marketing Lesson is that I explained how to leverage this fact to two clients: One leveraged it and the other didn’t.

Which one do you think has doubled sales and tripled profits?

Enough said.

The point is that you have to capture people’s attention – especially on the Internet where people’s attention is measured in seconds.

The proof is in the pudding – I bet you you can’t bear NOT knowing how you can fart proof your dog – EVEN IF YOU DON’T HAVE A DOG!

This is how powerful Killer Kopywriting™ can be. The difference between struggling to get people to your website and having an avalanche of qualified prospects…

Top 10 YouTube Tips

I am sure you enjoy this and my other blogs. They are filled with information that would otherwise take you hours to find and in many cases, there is no way you would ever find them on your own. The reason is that I have HUNDREDS of contributors to my blogs from around the world… Take this blog post about 10 You Tube URL Tricks You Should Know About. Unless you were searching for that, you’d never even think of it.

That’s why it’s valuable to have a business coach, advisor or mentor who does this for you, automatically and systematically.

In my case, I am The Exponential Growth Strategist which means I find stuff that makes the difference and gives you options to choose from. Like this YouTube Channel link.

The question then becomes – are you ready to take these tips to the next level and make them work for you to create exponential growth for your business and/or online sales channel?

If you are, then consider the Exponential Internet Marketing Bootcamp – when you attend as a VIP Ticket Holder, we’ll guarantee that you’ll make $30,000 GUARANTEED in the next 12 months.

Some 1% improvement is NOT worth doing

As a business coach to entrepreneurs and business people who want to increase sales and expand their businesses, I advocate the 1 Percent Improvement Doctrine. It’s a concept that is covered on Day 3 of my Bootcamp events when we cover the concepts of Pathways To Profits™ and determining your Next Best Step™. With Internet strategies there are so many things to do, the most important question is “what should I focus on?”

That is the “million dollar question”.

At my upcoming Exponential Internet Marketing Bootcamp, I will, for the last time, reveal how to do this for non-Platinum Program Members. The process takes a few hours to learn, but once mastered, you will always do the right thing, at the right time for the right reason/outcome.

It’s a simple, easy-to-learn methodology that I’ve developed to re-create success for over 2,000 businesses across 200 industries over the past 20 years. In fact, the strategies are so effective that I now GUARANTEE RESULTS when you attend the Bootcamp as a VIP Ticket holder.

As a business coach I don’t just reveal strategies, techniques and tactics that work, I advise and mentor my clients to learn to do it themselves. That is why I am The Exponential Growth Strategist and not “just a business coach“.

The saying “teach a man how to fish and he’ll feed himself for a lifetime” is true with business coaching, but most coaches don’t have the competency to teach, they consult and create a dependency with their clients to ensure they need them so their personal income is “secured”. I don’t do that. I make sure I teach people how to think exponentially leveraging a MasterMind Group of the most ambitious entrepreneurs around.

Why is this important? Because success on the Internet is about doing what works. Finding that out is a process. If you want to know how my clients do it, contact us and we’ll reveal the secrets to you, but you should know that this upcoming Exponential Internet Marketing Bootcamp is the last one I’m doing. That means in 2011, you’ll have to be a Platinum Program Member to learn these strategies.

I’m going ‘upmarket’ with my most valuable information and strategies. I will still have introductory seminars and workshops, but the most powerful will be reserved exclusively for those willing to pay for it. Their reward will be that I GUARANTEE RESULTS. I would think you’d agree that’s not just fair, that makes good business sense.

That’s the whole point, it’s win-win.. Ka-Ching!

A shocking new fact about Google

Google Page 2 ‘Almost’ As Good As Page 1? Google recently reported that 38 to 45% of people searching on Google immediately click to page 2 because too many people are manipulating keywords to be on Page 1. That means you now need to be both on Page 1 and Page 2…

“The Internet is the easiest thing that is hard to do.”

As a business coach, advisor and mentor, I teach my clients little known facts like these to make sure they are always one step ahead of the competition. There’s a joke that explains this metaphorically:

There are two guys in the forest and they come across a bear. One says to the other “Oh SH_ _! We have to out-run the bear!” when the other says “No mate, all I have to do is out-run you!”

That’s the reality of Google rankings. If you want to make sure you’re always one step ahead of your competition, contact us. Most of our programs now come with a RESULTS-BASED GUARANTEE.

That says it all don’t you think?

Google gives OK for trademarks…

Trying to keep up with Google’s policy changes is getting harder and harder. Ray Keefe of Successful Endeavours sent me this update that I thought you should be aware of – it concerns trademark use in Google Ads. We address these issues in detail with our clients, which is beyond the scope of this blog post, but I thought it timely and important for you to know about it. Information is power as they say. Of course what you do with that power is another story! When you come across news like this, please forward it to me by posting a comment on the blog. I make a point of making sure that ALL contributors are rewarded with a backlink, often more than one!

Google Searches Are Getting Longer

Ray Keefe of Successful Endeavours came across new data that shows Google searches are getting longer and more specific. Attached are a few pointers on how you can adapt.

The data reveals that the percentage of clicks based on search term length is changing. Clicks made through searches over eight words grew by 8.3%, with searches over seven words growing by 5.3%.

In contrast, clicks made through searches using one word fell by 1.1%, with clicks made by searches over two words falling by 1.5%. Searches using three words remained flat.

The data isn’t surprising as the growth of the Internet as a business tool results in more users searching for more specific data, such as brands and product names.

Google reports that 20% of searches are absolutely brand new, meaning they have never been typed into the search engine before. Users are having to think about being more specific to get through jargon and get to what they really want.

This is important for you, as you must think about what keywords you can use in order to show up in as many searches as possible when your target market is looking to acquire your product or service.

One of the biggest trends ignored by small businesses is search-by-location. You must start to use keywords relating to your  location, as users are more and more searching for specific brands and products by suburb.

Not enough small businesses think about ranking for their suburb name, which is an extremely easy thing to rank for and people will use it in very specific searches. This is necessary even though Google is getting better with that sort of thing, with both maps as well as business listings.

At eight words, which is pretty high, think about the things people would be searching for and the combinations they would prefer…

That means you must consider what you think users will be searching for and that means not just what you think should be an appropriate keyword.

For example, Qantas probably use the keywords cheap flights, but they aren’t targeting cheap air fares. Similarly, you might want to use the words “cheap accommodation” but also consider most people won’t type that into Google, chances are they’ll type in “cheap hotels” or “cheap motel”.

As I’ve explained in previous blog posts, you must not get obsessed with adding as many keywords as possible, but instead should add the right types of keywords.

Google Adword strategies are beyond the scope of this blog post, I just wanted to highlight that BECAUSE searches are getting longer, you need to keep that in mind…

You can thank Ray Keefe of Successful Endeavours for the initial source of information – by going to his site and having a look around – that’ll help his SEO!

Small Sounds, Big Deals: How Do Number Sounds Influence Consumers?

Small Sounds, Big Deals: How Do Number Sounds Influence Consumers? This article was so interesting I just had to share it with you. Instead of interpreting it for you, go to the original article by clicking the hyperlink – it’s brief and exceptionally well written! You’re welcome. It’s who I am and what I do… Find stuff that you otherwise wouldn’t find yourself!

What’s In A Domain Name?

Most companies automatically choose their company name as their domain name. While that’s a wise move, it’s often a BIG mistake to stop there. In fact you could be losing as much as 75% of your leads because of it – keep reading if you want to avoid making this Internet Marketing Mistake!

Testing multiple domain names and picking the one that performs best (for example, in Google AdWords ads) is a very profitable strategy. Continue reading ‘What’s In A Domain Name?’

.com.au or .com?

How country specific domain names effect SEO and Google AdWords performance

Many people ask me what implications “domain name class” have on SEO and Pay Per Click (e.g. Google AdWords) rankings and results.

“Domain name class” is another word for “Top Level Domain”, or the extension on the end of your domain name (e.g. .com, .net, .com.au).  In particular, you should know the implications that country code top level domains (or ccTLD for short) can have on your search engine marketing efforts.

ccTLDs and Organic Search Engine Optimisation

Should your “main” website URL be a .com.au if you’re primarily targeting Australia?

Continue reading ‘.com.au or .com?’

5 Ways To Increase Your Internet Sales

You already know about my 1 Percent Improvement Doctrine, but the question is what can you do TODAY to IMPROVE by 1%? If you could do just one of the following things each day, imagine what would happen to your results?

  1. Write a new short blog post about something you saw through Google Alerts
  2. Post a useful comment on a forum or blog that your perfect customers commonly frequent
  3. Send a Top 10 list or helpful article to your clients and prospects
  4. Distribute just one article to the e-zine banks and directories for them to post (for free) all over the Internet for you
  5. Get a Flip cam and create a short 60-second video with a tip your clients and prospects would find useful (making sure your website is mentioned in the video) – and post it on YouTube

I’ve said it before – this is NOT rocket science. It’s the methodical, disciplined people who constantly and CONSISTENTLY out-perform their peers – leveraging the 1 percent improvement doctrine through the SHEER TENACITY of compounding.

1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1% 1% X 1% X 1%…