Monthly Archive for December, 2011

Verbal Vomit

Being exponential, I am always fascinated by how people abuse jargon and terminology to confuse and muddle their messages.

Jargon consists of technical terminology that makes perfect sense to your colleagues and co-workers but is annoying, useless and even confusing to outsiders like your clients, prospects and suspects.

The #1 culprits are politicians who babble forever never saying anything and technical “consultants” who use big words to sound self-important.

Many doctors, engineers, bankers and retailers have great ideas but struggle to make them ‘sell’ simply because their language is saturated with buzz words and jargon.

If you want to close more sales and attract more business then stick to plain English that a typical customer with an average IQ and without a dictionary can easily understand.

What’s interesting is the research involved Dr Daniel Oppenheimer, from New Jersey’s Princeton University, who found that students rated the intelligence of authors who used simple language and easy-to-read fonts as higher than those who over-egged the prose.

Words To Avoid, Buzzwords, Jargon, TLAs, Acronyms

Here is a list of useful tips to help you communicate more effectively…

  • Get clear on your outcome.What do you want the other person to do as a result of your email, letter or discussion? Clarity means making it easy for them to do what you want them to.
  • Communicate your thoughts in simple, digestive ways. Put your thoughts forward using simple and clear language, ideally in short sentences while avoiding the use of buzzwords and clichés.
  • Focus on your listener.Focus on what the listener needs to hear to buy your idea or get on your side.

Like seriously, The Marist College Institute for Public Opinion like has released its annual list of like the most annoying words of 2011 after conducting a public survey. Whatever.

Avoid annoying words and phrases like: Continue reading ‘Verbal Vomit’

Time Management Tip: The 1 Touch Rule

Time Management Tip, Productivity TipBack in the days before the Internet, there was a time management concept I heard about called the “1 Touch Rule”. Simply stated, it meant that when a paper came into your IN Tray (or on your desk), you were supposed to deal with it the FIRST time you touched it, hence the name – 1 Touch Rule.

I totally understand that at first, it’s much easier said than done, but with practice it gets easier. In fact, you’ll quickly reach a point where you simply won’t touch anything UNLESS you can deal with it in 1 TOUCH.

One of my pet peeves is people not managing their emails. They open them, skim and close them WITHOUT DOING ANYTHING other than wasting time. The next time they go to that email is the SECOND TIME = another waste of time.

The 1 Touch Rule led me to create a concept I call Gap Management. In simple terms, it means using the gaps that occur in all our lives. For example, if I got a message to call a client, I would do it when I knew I would get his/her voicemail. I would leave a FULL message so he/she could deal with the issue BEFORE they called me back – avoiding telephone tag and another multi-touch scenario.

I teach these strategies in my Platinum Program. All I can really do in a blog is introduce the concept and let you know there is a better way to get more more things done in less time. At my workshops, over several hours, I can explain and show you how it’s done with real case studies and examples as well as answer your specific questions. Contact us if you’re keen to learn how to get a lot more done in less time.

Get More Done By Doing Less

I know what you’re thinking… This is just another motivational play on words. It’s not. I mean it, I’m dead serious.

This is one of the most important time management lessons I learned early on in my career. When I got out of university and the whole world lay in front of me and my career was just starting, I wanted to ‘do it all’…

The problem is – there are only 168 hours in a week.

So what’s a driven, ambitious go-getter to do?

Simple: Apply the concept of Concentration Of Focus. Do one thing and only that one thing until you master it and can do it exceptionally well BEFORE you start something else.

Easier said than done when you have multiple interests and a lot of enthusiasm!

One of the strategies I use to ‘park ideas and concepts’ is to write them down and explore them in my journals. By writing them down and adding to them whenever I get a flash of inspiration helps me remain on focus with my current, primary goal or outcome.

I’ve achieved a lot by anyone’s standards and yes, I have achieved multiple goals simultaneously, but each one was accomplished with laser-focused discipline within the context of this philosophy.

I see it all too often, people flip flopping all over the place, trying to run a business, make money online, trading stocks, buying real estate with NO FOCUS OR DISCIPLINE.

They attend all the free weekend events and seminars hoping for the next big thing and off they go in 1, 2 or 3 different directions.

They are called DABBLERS.

I could go on and on about this, but I’ll save you the rant.

All I want to say is what’s in this blog post title – to get more done, you have to do less.

That means you need to cherry pick what you’re going to put your time and effort behind UNTIL you succeed at it.

What you’ll realise is that you might not be willing to do what it takes and you’ll need to switch to something else.

That will help you to better select your outcomes and goals.

One thing is for sure, if you don’t have Concentration Of Focus, you’re sub-optimising your results.

If you want more guidance on subjects like this, I offer a wide range of Business Coaching and Mentoring Services.