Training is based on the concept of Operant Conditioning, best demonstrated with this adorable puppy…
The HARD part with training people is that they RESIST and RETURN to their DEFAULT modality even when they’re motivated and incentivised to make the chance/shift. This is the perennial problem every leader/manager needs to overcome.
If you’re trying to make a change, become self-aware of your own resistance… And you’ll appreciate the challenge involved.
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