We have all had our run ins with tech support, but when was the last time you saw it from THEIR point of view? Here is a glance into their world. How much patience would YOU have?!?! Tech support: What kind of computer do you have? Female customer: A black one… =============== Customer: Hi, this […]
Tag Archive for 'Technical Support'
Today’s post will become a classic because it’s so relevant for anyone who is in technical support or has to deal with customer service requests. It’s a contribution from Daniel Pinter of B Technologies. There are so many lessons that we all can learn from… Of course AFTER we stop laughing (at ourselves)!