Businesses across the world are still reeling from the COVID-19 virus and the lockdown it has precipitated. They’ve had to completely reassess their operations, enabling their employees to work from home where they can, and placing them on furlough when they can’t. Because of the sweeping disruption to global logistics and supply chains, business has slowed down considerably, even for the lucky industries that have managed to remain active during the lockdown. However, whatever the size and nature of your business, this is no time to rest on your laurels. A proactive approach is more important than ever if you expect to remain operational long after the lockdown is lifted. It’s time to look at the opportunities afforded us by the new, more relaxed pace of business.
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It’s time to invest in growing your brand and your audience. Here’s how…
Invest in new leads
Even if you’re only able to operate in a limited capacity at the moment, this is absolutely the right time to lay the foundations for a grand resurgence when the lockdown is lifted. One possible advantage to this lockdown is that it provides the opportunity to engage with new prospects in a way that you may not have had the time to do when you had your hands full with staying on top of your operations.
Perhaps this is a good time to invest in some new lead lists. Start working on some dynamic and engaging email marketing copy that will encourage them o check out your brand. Even if you aren’t able to get your product or service to market right now, you can still start building value in your brand. Which brings us to…
Generate valuable content for your existing followers
Many businesses are using this time to double down on their content marketing and generate more high quality, valuable and practically useful content for their followers. This is your opportunity to showcase your knowledge, expertise and experience for existing customers and new prospects alike. It’s an opportunity to help them address problems or pain points that they may experience while on lockdown. The more value they perceive in your brand, the more value they’ll perceive in your products or services. Even if they have to wait a little while before they can avail themselves of what you offer.
When it comes to building positive perception of your brand in a meaningful and engaging way, it’s pretty difficult to top content marketing through blog posts, videos, how-to guides and infographics. It was important before the pandemic, and it’s arguably even more important now.
Incentivize social proof
Finally, in times of crisis, consumers may be slow to trust. Many will have taken a financial hit by the time the lockdown is over. As such, we can expect consumer confidence to be pretty low. Nonetheless, if brands invest their efforts in building trust now, they can expect to reap the rewards later. As such, now’s a good time to start incentivizing customers to rate your business and leave reviews online. Gathering as much of this social proof as you can will help you to increase your value proposition and ensure that your brand is synonymous with quality and trust.
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