I like and hate articles like the one attached. I like them because they make a point and I hate them because MOST people MISS the point. Mike Krsticevic gets it and sent it to me – he’s the one who highlighted it for you!
Click here to download the Zappos article with no opt-in sign up!
Very thought provoking. I got the main concept, but it will take some serious brainstorming to find the best way to apply it to my personal situation. Thanks for the link. You always have good stuff on here!