It’s Not WHAT You Say; It’s HOW You Say It

We all know the adage: It’s Not WHAT You Say; It’s HOW You Say It. But what does that actually mean in dayto day business activities? Here is an example of DATA presented in 3 different ways and I’m sure you’ll agree each illsutration is more EFFECTIVE than the previous. This challenge is amplified when […]

Beware Of Having Too Many Rules

This is deep. Re-read it a few times. Take the time to let it sink in. You want thinkers, not tickers, taskers or thoughters! To avoid this, you need to TRAIN instead of teach and tell!

Hiring To Add More People? Think Twice Before You Do It

Growing a team is one of the toughest aspects of running a business. Every time you ADD an additional member to your team, the complexity multiplies. This is something to keep in mind when deciding to hire “just one more person”…

The Key To Sticking To Your Goals: Discipline

Every business owner, entrepreneur or manager wants to achieve their goals… These great graphics visually synthesise a core philosophy of peak productivity: Discipline. Simply put, it’s about practicing the DISCIPLINE to align your time and energy (resources) towards the goals you’ve set for yourself and the business. This means avoiding distractions and indulgences that do […]

Confusing Contradictions and (Internal) Conflicts

I see this pattern over and over again when I sit across from founders, CEOs, and senior leaders. They’ll say something like:“I feel pulled in opposite directions.”Or: “I don’t know why this feels so hard—I know what I should do.”Or my personal favourite: “Am I just being inconsistent?” Most of the time, they’re not inconsistent […]

Bandwidth, Cognitive Tunnelling, Reactive Thinking: How (Even) Smart Business Owners Unknowingly Sabotage Themselves

If you’re a small business owner–operator, let me start by putting you at ease. There is nothing “wrong” with you. In fact, if anything, you’re probably highly capable, driven, conscientious, and far more resilient than the average person. The very traits that allowed you to build a business from nothing are also the traits that […]

Want To Think Better? Do It On Paper

If you want to THINK better, this 11-minute video explains the most effective and efficient way to do that. As the video title reveals, it’s all about “old school” paper. Yes, get your pens or pencils and paper out of your desk drawer, it’s time to put your thinking hat on… Video Summary This video […]

How can making great scrambled eggs help you achieve your business goals?!?!?

Antimimeticisomorphism is the opposite of the common organisational tendency (mimetic isomorphism) where companies copy successful peers, instead suggesting that organisations actively differentiate or resist copying to stand out, innovate, or avoid the pitfalls of over-imitation, especially when uncertainty is high or success is tied to unique strategies rather than standard practices. While mimetic isomorphism (copying) […]

Contrast And Comparison: AI Adoption

Contrast and Comparison is not about FOMO or being judgmental, envious or jealous. It’s an Exponential Mindset Strategy to determine where you are with respect to what you’re doing (or not doing). AI is more than a buzzword, it’s revolutionary. But who’s doing what? The short 2-minute video below exemplifies what the early adopters are […]

No Time For Professional Development? Think Again

As a business growth strategist, working with the most ambitious entrepreneurs and experienced business managers, I hear it all the time… “I don’t have time for personal/professional development!” I get it. With the kids’ pick up and drop offs, running errands, maintaining a household, caring for elderly family members, attending community and social commitments while […]

What is “the putative central governor”?

In extreme sports, the putative central governor is a proposed regulatory process within the brain that limits physical exertion and causes the sensation of fatigue to protect the body’s internal stability (homeostasis) and prevent catastrophic organ damage. Proposed Mechanism: The model suggests that the subconscious brain controls how many muscle fibers are recruited during exercise. […]

Thoughting Versus Thinking

What is THOUGHTING? THOUGHTING is a word I made up to describe the intellectual equivalent of speed dating: Quick, shallow, and often leaving everyone involved feeling unsatisfied. THOUGHTING is superficial thinking disguised as deep analysis. It’s when Bob from accounting confidently declares, “The marketing budget should obviously be cut by 30%,” after glancing at a […]

Removing Superfluous Statements: Verbose to Concise Communication

Below is a table with 10 examples of verbose verbal statements, their concise alternatives, and explanations for why the extra words are superfluous. This resource is designed to help you recognise and remove common forms of redundancy, hedging, and meta-communication in everyday speech. Why This MattersSuperfluous language—such as fillers, hedges, and meta-comments—can make you sound […]

Types of Investors for Small & Medium Businesses

Key Takeaway:Ambitious small business owners have more funding opportunities than ever before. By understanding the different types of investors and aligning your business with the right partners, you can unlock transformative growth and turn your entrepreneurial dreams into reality. The Power of Possibility: Your Business Dreams Are Within Reach Are you a small business owner […]

Ticking, Tasking Versus Thinking

If you’ve ever walked into your office and felt like you’d stumbled onto the set of “The Office”—but without the laugh track—you’re not alone. Many small business owners find themselves surrounded by staff who are physically present, dutifully checking boxes, but mentally checked out. The coffee is strong, the Wi-Fi is (mostly) reliable, but the […]

Inbox Management Checklist for Productive Remote Professionals

This is your go-to reference for keeping email from draining your time and energy. 1. Use the Eisenhower Matrix to Prioritise 👉 Sort emails into 4 categories: Urgent & Important: Respond or action immediately. Important, Not Urgent: Schedule time to handle it. Urgent, Not Important: Delegate if possible. Neither: Archive or delete. 📍 Helps focus […]

Crystal Clear Communication

Picture this: Two passionate table tennis players, Alex and Janet, are practicing in the the office recreation room, completely absorbed in discussing their technique and equipment. In the adjacent room, Sarah, a new office employee, is completely unaware of the context of their conversation. Alex (adjusting his paddle): “I’m having trouble with these loose balls […]

Telling versus Training versus Teaching

Sarah stared at her computer screen, her coffee growing cold beside her keyboard. The spreadsheet before her was a technicolor nightmare of mismatched data, courtesy of her newest team member, Jake. For the third time this month, the client billing report looked more like a modern art piece than a financial document. “Not again,” she […]

What Your Construction Business Needs To Re-Start After COVID-19

When resurrecting your business to face the inevitable post-COVID rush, you must ensure that you are adequately prepared for the level of work that will inevitably befall you. Otherwise, it may be too much for both you and your team. This is perhaps especially true when it comes to construction. After all, having been at […]

5 Tips To Bring More Customers To Your Shop

The pandemic has forced physical stores and businesses to adapt to new safety regulations. Many companies modified the store layout to encourage better social distancing methods. Additionally, countless businesses continue to implement masks and hand sanitiser policies. Yet, despite all the changes, customers can be slow to come back to your shop. Unfortunately, for many […]