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The Cost Of Sickies In Australia

I previously blogged that some people are more committed to being sick than successful. Admittedly it is a provocative position to take – but read the article to fully grasp the perspective presented.

Sick leave costs small to medium sized businesses lost productivity and revenue each year has an impact on the economy overall but when employees are sick they do need to take time off. Implementing practices to help alleviate the effects of illness can assist businesses reduce the number of lost hours as well as financial impact on the business.

For the average Australian employee an increasingly busy life leads to longer hours and more demanding work, which can translate to increasing levels of stress and health problems, negatively affecting employees’ work attendance and productivity. That means more sick days that costs businesses money and make it more difficult to turn a profit in an ultra-competitive market.

The following statistics shows the impact on businesses as a result of ‘sickies’:

  1. In NSW, the average SME loses $26,536 in productivity a year due to sick leave. In Queensland it is $20,510, in Victoria the average loss is $16,406, in South Australia it is $15,612 and in Western Australia it is $5103.
  2. Direct Health Solutions (DHS), a nation leader in absence management, put the cost per sick day at $350; DHS’s 2016 Absence Management Survey found that on average employees took nine sick days per annum and that the total cost per employee was roughly $3,608.
  3. Since 2010, the rate of absenteeism across Australia has risen by 7%, while as much as 5% of the Australian workforce calls in sick on any given day. The annual cost to the Australian economy of lost productivity through absenteeism is a staggering $33 billion, with a total of 92 million working days being lost through unexpected absences.
  4. A large number of employers almost accept this level of absenteeism, rather than showing firm leadership and tackling the issue. As many as 3 out of 5 organisations do not record absences properly, with up to 25% of absences going unreported. A common theme across Australian workplaces is that of an ‘entitlement culture’, where employees view absenteeism as a right to take, rather than a privilege to fall back upon when needed.
  5. According to DHS, absenteeism costs the Australian economy more than $33 billion in wages and lost productivity every year. In 2016, absenteeism increased by 0.9 days to 9.5 days per employee, at an average cost of $3608.
  6. 92 million work days are lost in Australia per year. This lost accounts for 8% of payroll.
  7. Industries with the most absenteeism:
    • Travel, Tourism and hospitality – 11.9 days per year
    • Transport & Logistics – 11.6 days per year
    • Telecommunications & Utilities – 10 days per year
  8. Absence levels in banking, finance & insurance increased significantly to 9.7 days. The contact centre industry experienced a 14% reduction in absence levels, to 9.7 days per employee per annum, down from 11.6 days in 2015.
  9. More than 70% of absenteeism is as a result of “entitlement mentality”
  10. A survey, conducted by research agency RAND Europe, revealed Malaysian employees lose 67 days a year to absenteeism or presenteeism due to poor health and fitness (Presenteeism is when an employee works while sick, causing productivity loss, poor health, exhaustion and workplace epidemics). The average yearly cost of health-related absenteeism and presenteeism per organisation is estimated at RM2.7 million.
  11. According to the 2017 Absence Management and Wellbeing Survey, conducted by Direct Health Solutions, employees in the private sector took an average of 9.5 days sick leave, while public sector workers took a considerably higher average of 11.4 days leave. Some 40 per cent of organisations said they experienced an increase in workplace absences in 2017, while a third (33 per cent) said levels had remained steady.
  12. When organisations take into account the indirect costs of absenteeism, such as replacement labour, lost productivity and increased risk, absenteeism can cost organisations up to 8% of total payroll costs.
  13. The cost of absenteeism to businesses also includes:
    • •    Loss of production
    • •    Increased production costs
    • •    Increased workloads
    • •    Low moral
    • •    Increase in overtime costs
    • •    Frustrated managers
    • •    Poor product quality
    • •    Increased management and supervision costs and stress
    • •    Adverse opinions held by customers
  14. According to PwC UK workers took 9.1 days of unscheduled absence over the past year, Canadian employees took 9.1 days, up from 8 days in the previous year, Irish workers took 6.4 days of unscheduled leave, and US employees used 4.9 days. In Asia, the average number was a comparatively miniscule 2.2 days, while in New Zealand, workers took just 4.5 days.
  15. In Australia, the high rate of absenteeism led to 88 million working days being lost to the national economy at a cost of $33 billion in sick leave costs and lost productivity. The cost to British businesses was even higher: they are losing £32 billion per annum – that’s the equivalent of almost AU$70bn. In the US, it’s estimated that the direct cost of total paid time off as a percentage of payroll stands at 8.1%.
  16. Studies indicate that indirect costs reflect co-workers are 29.5% less productive when covering for unplanned absence days. An overwhelming 90% of respondents indicated that unplanned absences added to the workload. With 61% saying that this increased stress, while almost half said it hurt workplace morale. Two in five said that covering for others reduced the quality of their work.
  17. A report, led by Monash Professor Alex Collie, shows that 786,000 workers accessed income support from a private or government source in the 2015/16 financial year, in addition to at least 6.5 million workers who used sick leave. The total direct costs amounted to $37.2 billion for the year.
  18. The Australian HR Institute (AHRI) conducted a survey in 2016 which found that while 80% of respondents believe absence levels in their workplace could be reduced, 79% said their workplace did not record the cost of absence.
  19. On average, Australian employees take 8.8 unscheduled days off per year. This costs employers approximately $578 per employee per absent day, with the annual cost of absenteeism to the Australian economy an estimated $44 billion per year.
  20. 87% of employers believe that at least one employee will call in sick after a major sporting event.
  21. Employees reasons for absences:
    • Minor illness – 93%
    • Family/carers duties – 76%
    • Recurring illness – 30%
    • Mental issues – 21%
    • Alcohol/drug related – 5%
  22. In the UK workplace absence costs businesses an estimated £29 billion each year, the average worker takes 6.6 sick days and the approximate cost per employee is £550 each year.
  23. The Centers for Disease Control and Prevention (CDC) reports that productivity losses linked to absenteeism cost employers $225.8 billion annually in the United States, or $1,685 per employee.
  24. According to the Harvard Business Review, more employees are working when they are sick, costing employers about $150 billion to $250 billion or 60 percent of the total cost of worker illness. Additionally, chronic diseases, a rapidly-aging workforce and factors like stress, fatigue and depression all affect employers’ revenue.
  25. The Gallup-Sharecare Well-Being Index conducted a survey of 94,000 workers across 14 major occupations in the U.S. Of the 77% of workers who fit the survey’s definition of having a chronic health condition (asthma, cancer, depression, diabetes, heart attack, high blood pressure, high cholesterol or obesity), the total annual costs related to lost productivity totaled $84 billion. According to the survey, the annual costs associated with absenteeism vary by industry, with the greatest loss occurring in professional occupations.
  26. Annual cost of lost productivity by major U.S. occupations (in billions):
  • Managers/executives               $15.7
  • Service workers                         $8.5
  • Clerical/office                            $8.1
  • Sales                                            $6.8
  • School teachers (K-12)            $5.6
  • Nurses                                        $3.6
  • Transportation                         $3.5
  • Manufacturing/production    $2.8
  • Business owners                       $2.0
  • Installation/repair                    $1.5
  • Construction/mining               $1.3
  • Physicians                                   $0.25
  • Farmers/foresters/fishers       $0.16


Top Blog Posts Of 2013

Top 10 Blog Posts 20132013 has been quite a year. Below is a list of the top 10 blog posts of the year. Enjoy a quick review and use the tips and techniques to make 2014 your best year ever!

  1. Willpower is like a battery – How to stick to your goals like New Year’s Resolutions.
  2. Hyperbolic Discounting – How to remain committed to long-term goals to achieve the success that might have been eluding you.
  3. Why Smart Business People Fail – Success is not the inverse of failure. In other words, not failing does not make you successful…
  4. From Motivation To Momentum – A must read if you slip and sabotage your goals and dreams (knowingly or unknowingly).
  5. Google Search Tips - These tips are priceless to get the most from Google, otherwise you’ll never quite get what you’re looking for.
  6. The Epic Split – This is simply AMAZING. The power of human focus and concentration combined with incredible athleticism.
  7. Good And Bad Habits Of Smart People - Success is not about how smart you are, but much more dependent on WHAT you do with what you know and HOW you do (or don’t do) certain things…
  8. Bobby McFerrin – Amazing Presentation – Every once in a while someone creates a magical moment. This is one such moment. Enjoy!
  9. Positive Twist On Negative Thinking – Attention small business owners… Don’t hire this type of person!
  10. The Power Of Why – The better the questions you ask yourself, the better the answers you’ll come up with.

Don’t be a dummy, learn how to speak in public

Are you tired of people manipulating you like a puppet? Putting words in your mouth just because they have the courage to stand up and speak?

Do you get intimated and tense up when you speak in front of a group sounding like a stiff dummy?

Isn’t it time you got over your fears of public speaking and regained your confidence?

Most people fear public speaking more than death itself, yet it’s not all that hard – you just need to know the tricks of the trade.

Watch this funny YouTube video I had recorded by a ventriloquist, just to make the point.

Don’t be a dummy – register now for the next Corporate Rockstar event.

One of the concepts I will be covering at the Become The Next Corporate Rockstar event is how you can create a persona that is persuasive and engaging.

Mine is “Exponential / Different / Fun” yet focused on producing RESULTS.

This YouTube video is an example of that persona. I came across someone who could do the video on the Internet. I ordered it, posted it up on YouTube and I am now blogging about it.

All with the intent of trying to get the message to you that you shouldn’t be or feel like a dummy just because you’re intimated or scared by public speaking.

The ability to present, persuade and influence is one of the most powerful skills you can develop – especially if you’re a professional or corporate executive.

The top jobs, promotions and pay rises are allocated to those who stand out and stand up. It might not seem fair, but it actually is.

Sitting in your seat, you can only provide or create the value that you can produce.

When you stand up in front of others, you can move mountains and that is MUCH MORE VALUABLE.

Don’t be dummy – register now and learn how you can Become The Next Corporate Rockstar

Australian engineer in the running for another award!

Ray Keefe of Successful Endeavours is up for yet another business award! Competition is they but we are already on the short list.  Here are the statistics:  15,000 businesses are invited to apply, only 83 do.  So they aren’t competing with 15,000 other businesses, just 83.  Of course those 83 are of a better mindset because they are there. That’s why an Exponential Mindset makes success easier and easier BECAUSE there are less and less people competing with you as you get better!

Successful Endeavours was recently featured in the Casey in Business magazine which goes out to 4,500 businesses in Casey.  Even though there are 15,000 registered businesses in Casey and they all get contacted by the Casey Business Development office and encouraged to sign up for free support and information services, less than a third actually do it.  I think you’ll agree this is GREAT exposure – especially when it’s a FULL PAGE AD!

Ray Keefe - Successful Endeavours

Ray Keefe - Successful Endeavours

Of course Ray is a multi-award winning Exponential Marketing Enthusiast, Exponential Entrepreneur Of The Year Award winner… So he knows he’s going to request a full page reprint that he can then send to all his existing clients, prospects and suspects. For those ‘top’ clients, he’s going to request actual magazines for the ADDED VALUE IMPACT… With a post-it note sticking out of the page where his ad is, with another post-it note on the cover…

Totally exponential which doesn’t just win you business awards, it wins you NEW BUSINESS!

Australian Engineering Week 2010

Today is the start of Australian Engineering Week 2010. As an engineer, Engineering Week brings back a lot of memories, most of them fuzzy for some reason…

Anyway, I thought I would remind you of it since Engineering Education Australia is a graduate of our Business Mastery Platinum Program.

I especially like “Make it so” as their slogan – a tribute to Star Trek and the fact that engineers “make it so”.

Plus I like it because it rhymes with my name – Make it so Dr Dussault!

Unleash The Speaker Within Was Frickin’ Amazing

I tell people all the time that the Law Of Attraction works in mysterious ways, attracting the positive things you need just when you need them. This photo was taken by David Conroy, The Lone Drainer And Pronto!, Sydney’s Premier Plumber – it’s not my vehicle, but the plate might as well be!

Frickin License Plate

Frickin License Plate

The incredible thing about what we do is transform people’s thinking from ordinary to exponential. When that happens – FUN STUFF like this erupts.

Professional Mastery is all about tapping into the true potential that you have as a PROFESSIONAL – regardless of what that profession is. Our Business Mastery stream focuses on the BUSINESS whereas this new stream has the focus on YOU, the main actor in your life…

Stay tuned for more blog posts, events and yes of course – BONUSES!!!

Unleash The Speaker Within Presentation: Paul Telling

Do you have COMMUNICATIONS that you are fed up REPEATING! Or are you BORED with your presentations? Well contact Paul Telling T-E-L-L-I-N-G your
Creative Communications Creator. Let him turn the BORING into the BAD ASS! and help you STAND OUT FROM THE CROWD changing you from a MEETING MEDUSA into a MEETING MAGICIAN making your Presentations Powerful, your Meetings Magic and your Speeches Spectacular!

To change the way you communicate and improve your professional presence go to:

This will transform you from the ‘Bent over Bureaucrat’ into the Awakened Audience Amazer and Engager!

Paul Telling wants to TRANSFORM your documents, speeches or presentations into VISUALLY ENGAGING, CONCISE, UNIQUE communications that IMPRESS your audience and SAVE YOU time and money. Allowing you to spend more time doing business. With many years experience in visual thinking, graphic facilitation and design, I’m your ONE STOP SHOP for all your CREATIVE
COMMUNICATION needs. Telling Sells!

For more information go to

To buy some of my work go to

Follow Paul Telling on Twitter

Welcome To The Professional Mastery Blog!

Welcome to the Exponential Programs Professional Mastery blog!

Professional Mastery is one of the 4 dimension of Mastery that we cover: Business, Internet, Personal and of course Professional Mastery.

This blog focuses on giving you tips, tricks and techniques to accelerate your professional career whether you’re an engineer, chiropractor, executive, manager, technician, franchisee or employee who wants to run up the ladder of success two rungs at a time. In short, it’s how to transform your back-breaking effort-based business or career into a value-based passive income stream.

That means developing skills, aptitudes and abilities such as speaking in public, team building and leadership, time and priority management, goal setting amongst many others.

I have a co-blogger joining me on this blog – Dave Lourdes. He’ll introduce himself in the next blog post – we’ll be sharing the blogging load about 50-50.

We have a ton of really cool information for you locked and loaded for your enjoyment and education.

In fact it starts off with this 60 second YouTube video that is a commercial for Apple, but it sums up this blog’s primary ethos, philosophy and focus… Enjoy!

Dare to be different.

When you come across a video like this or any other information that you think is relevant to this blog, please forward it on to us by posting a comment. We look forward to spoiling your with the very best and most valuable videos, documents, case studies and distinctions in this area of expertise.

Enjoy the ride – it’s going to be a LOT OF FUN!