Archive for the 'YouTube Videos' Category

Mastering Persuasion And Influence

This great presentation was provided by Lena Yammine of Inner Outer Health.

TEAM: Together Everyone Achieves More

We have all heard the famous saying: TEAM – Together Everyone Achieves More, but this company has taken the concept to the next level with humour and wit! Enjoy!

How To Have A Culturally Sensitive Workplace

Modern society is a diverse, multicultural mix of people from different backgrounds and belief systems. There has been a lot of focus on anti-discrimination in the workplace in recent years, but in addition to providing equal employment opportunity, it’s crucial that your company values and supports cultural diversity. Read on to find out some pointers towards ensuring your workplace is providing an inclusive, culturally sensitive working environment.

Workplace  Diversity - Phil Whitehouse

Workplace Diversity – Phil Whitehouse

Engage Professional HR Consultants

Reputable human resource firms are not just there to help with recruitment. They also provide valuable training, coaching and workshopping to help develop your team to not only perform their jobs well, but also work together as a collaborative, accepting and productive team.

Visit for more information about how outsourcing some of your HR can help your organisation to be more culturally sensitive.

Reputable HR firms will also help with understanding your HR Training Software.

Encourage Teamwork

When teams truly work together harmoniously and productively towards a common goal, the lines of communication are more open between one another and potential issues get discussed, not argued over. Team building exercises can be formal (e.g. planned, structured sessions with a facilitator) and informal (casual social style events like a lunch or BBQ) or a combination of both, but should be part of your long term, ongoing organisational development plans.

Educate Employees

Education can go a long way in ensuring a harmonious, inclusive working environment. It’s essential to make sure that you have a robust induction program in place that adequately equips new staff members to integrate into the workplace before they start. Regular refresher training with existing staff or conducting some workshops into working with people from different backgrounds and cultures across the business can also be beneficial to having a harmonious workplace. .

Set An Example

Management need to conduct themselves in the same way they expect employees to behave, especially when under duress. Regardless of the company’s expressed values, often the actual organisational culture is a reflection on management’s language, beliefs and behaviours. Ensure you and your team leaders/managers are leading by example.

Remember Everyone Is An Individual

Just as with religion where someone may identify as belonging to a particular faith but not agree with or practice all of the traditions associated with it, there are often variations on how individuals embrace their cultural heritage. While managers should be communicating one on one with their team regularly anyway, make sure you ask them what their personal preferences are before making any assumptions about their needs and beliefs.

Often it is a lack of awareness and understanding, not intolerance, that can cause issues relating to cultural sensitivity in the workplace. Including values that embrace and celebrate diversity and individuals in the company’s operating ethos is one part of the process. Ensuring that the way you actually go about the business lives up to those ideals is also an essential part of creating an inclusive, culturally sensitive and above all else, well performing workplace.

How would you rate your workplace’s cultural sensitivity?

This has been a guest post, if you would like to submit your article, please contact us for our publishing terms and conditions.

Happy New Year 2014

A new way to quit your job – send a video

You have to give this lady credit for doing this – it sure takes guts and it is funny if you’re not her boss…

I guess we all have days when we want to throw caution to the wind and just quit…

But then again, why let a job get out of hand this much in the first place?

While we’re talking about quitting using the Internet, why not try to find a new job in a nearby building?!?!?

Stockholm Presentation

Now this sure beats a Powerpoint Presentation!

Thank you to Peter Wilson of Oz Cakes for forwarding it to me!

5 Ways Women Sabotage Success: Some Solutions

Women’s History Month began Thursday, March 1, 2012, and ends Saturday, March 31, 2012. Women entrepreneurs are known to be successful and have differentiating characteristics to their male colleagues in fact Erotic Capital is one of the more controversial measures and gender arbitrage one of the most opportunistic.

That being said, everyone has challenges on their way up the ladder or success. A recent article by Lauren Carlson highlighted the 5 ways women sabotage their success. I thought it was worthy to bring them to your attention because by knowing what they are, you can avoided or at least minimise them.

Here is my take on the 5 ways women sabotage their success, using Bree Robbins Top Dog at Paddington Pups as a mini case study.

1. Being Afraid of Self-Promotion

The concept of self-promotion is an Exponential Marketing Strategy called preeminence whereby you create a professional persona that transcends who you are in a relevant context so people know who you are and what you’re about. if you are shy, let your results speak for you. Every time you accomplish something, you don’t have to scream it from the rooftops, but let people know what you’ve done. Everyone wants to deal with a “winner”.

Psst! Did you notice that Bree’s title is Top Dog – not CEO or Managing Director?!?! Hmmmm… Something to think about!

2. Undervaluing Themselves and Their Services

When you promote yourself and your products, you want to do it in a natural, fun way. As the short video below demonstrates. You don’t have to be flamboyant or provocative to sell yourself and your products. Do it naturally and authentically, just don’t sell yourself short by NOT doing anything.

3. Not Asking for Directions

This is where women can make the most improvement – to get the advice, coaching and mentoring that men have been getting for decades.

Listen to Bree’s experience with the devastating floods that swept through her doggy day care facility. She has been a coaching client for several years – you can hear the wisdom that defies her youthfulness because she has learned how to think strategically about business to deal with ANYTHING that is thrown her way.

4. Making Relationships the Priority

When Paddington Pups was flooded, 200+ clients came to the rescue helping get the business back on its feet in a record 8 days. That is priceless – not on financial grounds but because it shows that there is a real relationship withing the Brisbane dog-loving community so strong that it can overcome the worst of circumstances.

Relationships of course also extend to the commercial, advertising and promotion aspect of your business. For example, Bree nurtured a relationship with Cesar Millan, the Dog Whisperer and was ‘rewarded’ with a site visit and an extensive interview (shown below).

The lesson here is: Don’t be shy – follow your dreams and aspirations!

5. Being Afraid of Making a Mistake

Even though women do tend to be perfectionists, all successful entrepreneurs have this gene, it also causes an affliction called perfectionis.

Just remember that “perfection is the poison of profitability”. Trying to be perfect all the time is not only impossible, it’s not profitable. Perfection is NOT necessary for success. Seeking perfection is admirable and necessary for excellence, but there comes a time when “good is good enough”.

For example, blog posts. It’s better to get 1 or 2 out every week with timely, relevant information than to try to create perfect prose only once a month.

I always tell my clients that with more than 3,000 pages of content on the Internet (including 7 blogs) I have more content with typos and grammatical errors than most people have IN TOTAL CONTENT. Of course I do go back and edit them when they are pointed out, but I don’t hesitate to blog and try to get it perfect each and every time… I just do it as best I can – like this blog post. It’s not ‘perfect’, but good enough to give you some solid advice you can put into practice!

So there you have it – my take on a great article by Lauren Carlson that I hope helps you run up the ladder of success two rungs at a time!

Death By Powerpoint Video

As a reader or subscriber to this blog, you know that I teach public speaking skills to business owners and executives as well a Persuasion Presentation Principles that Unleash The Speaker Within You.

One of the most popular presentation tools is Powerpoint. That being said, Powerpoint can often KILL rather than improve a presentation.

Watch this short video to make sure you’re not killing your presentation attendees!


Goal Setting

My blogs are all about showing you examples of antimimeticisomorphism – the goal setting video below is a classic example. I agree and disagree with it, because there is a subjective element to it, but for now – watch it and make up your own mind.

This is the kind of video I will have my clients watch and we’ll discuss it in a MasterMind Session to reveal key nuances and distinctions. If you’d like to participate at this level, give us a call.

How To Present A Technical Subject

Technical professionals have a unique challenge when faced with presenting technical subjects. How much technical jargon should you include to build credibility versus leaving it out to maximise clarity and understanding?

Here is a great example of someone explaining a very technical subject in a way that any lay person can understand. He did it by looking at the audience and keeping it simple and accessible.